On August 23, 2013, EverBank agreed to pay approximately $37 million to more than 32,000 borrowers whose mortgages serviced by EverBank were in any stage of foreclosure in 2009 or 2010. These payments are part of an expedited payment agreement entered into between EverBank and the Office of the Comptroller of the Currency (OCC). The agreement resolves an Independent Foreclosure Review (IFR) that began in 2011 of EverBank’s foreclosure practices.
Eligible borrowers will receive a payment whether or not they previously submitted an IFR Request for Review form and whether or not the loan was reviewed as part of the IFR.
Payments by EverBank to eligible borrowers range from $1,050 to $125,000 plus equity in some cases. Borrowers give up no rights by accepting a payment, and will not be asked to waive any rights to private legal action as a condition for accepting payment.
All checks were mailed for the first time in May-September of 2014. If you are an in-scope borrower who is eligible for payment and you have not received a check, please call 1-877-819-9754 (Monday-Friday 9:00 a.m.—9:00 p.m. Eastern Time and Saturday 10:00 a.m.—2 p.m. Eastern Time) or send an email to info@EverBankIndependentForeclosureReview.com.
All reissue requests must be received by July 15, 2015. If you required a change of payee or separate checks issued to each payee, the appropriate forms and required documentation must have been sent in by June 1, 2015. If the last check mailed to you is not cashed, the funds will be transferred to your state’s unclaimed property division.
For additional information, simply click on any of the links at the top of this page. You may also visit these websites: Office of the Comptroller of the Currency, Prevent Loan Scams, and Loan Scam Alert for more information.
To receive assistance in more than 200 languages, call 1-877-819-9754.
Questions? Call 1-877-819-9754 or email info@EverBankIndependentForeclosureReview.com
Watch out for Scams
Beware of anyone who asks you to pay a fee for a foreclosure review service or to receive a payment related to the Independent Foreclosure Review.