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On August 23, 2013, EverBank agreed to pay approximately $37 million to more than 32,000 borrowers whose mortgages serviced by EverBank were in any stage of foreclosure in 2009 or 2010. These payments are part of an expedited payment agreement entered into between EverBank and the Office of the Comptroller of the Currency (OCC). The agreement resolves an Independent Foreclosure Review (IFR) that began in 2011 of EverBank’s foreclosure practices.

Eligible borrowers will receive a payment whether or not they previously submitted an IFR Request for Review form and whether or not the loan was reviewed as part of the IFR.

Payments by EverBank to eligible borrowers range from $1,050 to $125,000 plus equity in some cases. Borrowers give up no rights by accepting a payment, and will not be asked to waive any rights to private legal action as a condition for accepting payment.

By May 2014, 85% of the checks are scheduled to be mailed. It is anticipated that the remaining checks will be mailed in June. If you are an in-scope borrower who is eligible for payment and you have not received either a check or a request for additional information (such as address verification or taxpayer identification number certification) by July 2014, please call 1-877-819-9754 (Monday-Friday 9:00 a.m.—9:00 p.m. Eastern Time and Saturday 10:00 a.m.—2 p.m. Eastern Time) or send an email to info@EverBankIndependentForeclosureReview.com.

For additional information, simply click on any of the links at the top of this page. You may also visit these websites: Office of the Comptroller of the Currency, Prevent Loan Scams, and Loan Scam Alert for more information.

To receive assistance in more than 200 languages, call 1-877-819-9754.

assistance available


Questions? Call 1-877-819-9754 or email info@EverBankIndependentForeclosureReview.com


Watch out for Scams
Beware of anyone who asks you to pay a fee for a foreclosure review service or to receive a payment related to the Independent Foreclosure Review.