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On August 23, 2013, EverBank agreed to pay approximately $37 million to more than 32,000 borrowers whose mortgages serviced by EverBank were in any stage of foreclosure in 2009 or 2010. These payments are part of an expedited payment agreement entered into between EverBank and the Office of the Comptroller of the Currency (OCC). The agreement resolves an Independent Foreclosure Review (IFR) that began in 2011 of EverBank’s foreclosure practices.

Eligible borrowers received a payment whether or not they previously submitted an IFR Request for Review form and whether or not the loan was reviewed as part of the IFR.

Payments by EverBank to eligible borrowers ranged from $1,050 to $125,000 plus equity in some cases. Borrowers give up no rights by accepting a payment, and will not be asked to waive any rights to private legal action as a condition for accepting payment.

All checks were mailed for the first time in May-September of 2014 and multiple attempts were made to reissue uncashed checks, including reissuance of all uncashed checks in April of 2015. The OCC issued an Order on June 17, 2015 directing the payment agent to escheat uncashed checks to state unclaimed property divisions. This escheatment was completed in May of 2016. If the last check mailed to you was not cashed, you may contact your state’s unclaimed property division.

For additional information, simply click on any of the links at the top of this page. You may also visit these websites: Office of the Comptroller of the Currency, Prevent Loan Scams, and Loan Scam Alert for more information.

To contact the payment agent, send a letter to: EverBank IFR Expedited Payment Agreement, PO Box 2730, Portland, OR 97208-2730. Please include your mailing address and phone number along with your Loan Number or Tracking Number.

You may also contact EverBank directly by calling 1-800-669-7724.


Questions? You may contact EverBank directly at 1-800-669-7724.


Watch out for Scams
Beware of anyone who asks you to pay a fee for a foreclosure review service or to receive a payment related to the Independent Foreclosure Review.